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Privacy Policy

Learn how we collect, use, and protect your personal information.

Framlit Studio (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains in detail what information we collect, how we use it, how we safeguard it, and what rights you have as a user of our website and services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with Framlit Studio, we may collect the following types of information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing/Shipping Address
  • Payment Information (processed securely via PayPal or Razorpay)

Technical & Usage Data

  • Cookies and tracking technologies
  • Browser type, IP address, and device details
  • Pages visited, time spent, and interactions on our website

Voluntary Information

  • Any information you provide when contacting us through forms, email, or phone.

2. How We Use Your Information

We collect and use your information for the following purposes:

  • Service Delivery: To provide Graphic Design, Video Editing, 3D Design, UI/UX, and E-Commerce creative services.
  • Customer Communication: To respond to your inquiries, provide support, and send service updates.
  • Marketing & Promotions: To send newsletters, promotional offers, and information about our services (you may opt out anytime).
  • Analytics & Improvements: To understand how users interact with our website and improve overall user experience.
  • Payments & Transactions: To securely process payments via PayPal or Razorpay.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Third-Party Services We Use

To operate effectively, we rely on certain trusted third-party services:

  • Google Analytics & Search Console: For analyzing website performance, visitor behavior, and search visibility.
  • PayPal & Razorpay: For processing online payments securely.

Please note: We do not sell, rent, or trade your personal data to third parties. Data is only shared with service providers necessary for our operations, under strict confidentiality and security measures.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies for:

  • Storing login and user preferences
  • Tracking visitor activity for analytics (Google Analytics)
  • Enhancing security and functionality

You can control or disable cookies from your browser settings. However, certain features of the website may not function properly if cookies are disabled.

5. Data Retention & Storage

  • We retain your personal data only as long as necessary to provide services, comply with legal obligations, or until you request deletion.
  • Once your relationship with us ends or upon your request, your personal information will be securely deleted.
  • We may retain some anonymized, non-identifiable data for analytics and record-keeping.

6. Data Security

We take your privacy seriously and have implemented strong safeguards to protect your data:

  • Regular website scans for vulnerabilities and malware
  • SSL (Secure Socket Layer) encryption for secure data transmission
  • Payment processing handled by trusted, PCI-compliant gateways (PayPal and Razorpay)
  • Data stored in secure networks accessible only by authorized personnel bound by confidentiality agreements

While we take reasonable steps to protect your data, please note that no method of electronic storage or transmission is 100% secure.

7. Your Rights as a User

As a user of Framlit Studio, you have the following rights:

  • Access & Correction: You can request access to the data we hold about you and correct inaccuracies.
  • Data Deletion: You can request deletion of your data at any time.
  • Marketing Opt-Out: You can unsubscribe from marketing emails at any time by clicking “unsubscribe” or contacting us.
  • Data Portability: You can request a copy of your data in a portable format.

To exercise your rights, contact us via email or phone (details below).

8. Children’s Privacy

Our services are designed for adults, businesses, and creators. We do not knowingly collect information from children under the age of 18. If we become aware that we have collected personal data from a child, we will delete it immediately.

9. International Users

If you are accessing our website from outside India, please note that your data may be transferred and stored in India or other countries where our servers and service providers are located. By using our website, you consent to such transfers.

10. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date”. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

📧 Email: info@framlit.com
📞 Phone: +91 9451 734320

This policy was last updated on Sep 29, 2025. For any questions, please contact info@framlit.com